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How do I record a received payment?

Recording a payment updates the invoice using the payment evidence you provide.

Before you start

You need permission for the invoice and evidence of the actual received amount, currency and date.

What to do

  1. Open the invoice and check its current balance and payment history.
  2. Choose Record payment when the action is available.
  3. Enter the actual payment information requested by the form.
  4. Confirm the accepted result and review the remaining balance or paid state.

What happens next

The invoice reflects the payment that was actually recorded.

If something goes wrong

A promised payment, bank reservation or downloaded receipt is not the same as verified received funds. Check an uncertain previous save before recording another payment.