How do I manage Webmail contacts and contact groups?

Before you start

Sign in to the intended mailbox and choose an address book you are allowed to edit.

What to do

1. Open Contacts and choose the address book or group. Search existing contacts before adding another.
2. Use Create to add a contact, or select an existing contact and edit its details. Review the email address and save.
3. Use the group controls to organise selected contacts. Removing a contact from a group and deleting the contact are different actions.
4. When composing a message to contacts or a group, check every recipient before sending.

What happens next

The accepted entry appears in the selected address book or group.

If something goes wrong

A shared directory may be read-only. If a contact is missing, check the selected address book and search scope before adding a duplicate. Contact groups do not create mailboxes or mailing-list delivery guarantees.