Before you start
Use the Yasa Google identity connected to the intended existing PC Shop account. Complete the normal Google continuation if requested.
What to do
- Open Account and select PC shop. Use Orders, Support or Delivery for the task you need.
- In Orders, open the intended order to inspect its order and payment states, items, totals, receipt and any tracking information. Use Load more orders for older records.
- In Support, open the intended conversation and load further conversations or messages when needed. For a new message, enter its subject, message, optional order number and appropriate priority. Review the text before sending; reply within an existing conversation when it remains open.
- In Delivery, review the contact phone, billing address and delivery address fields that are editable for your account. Keep both address lines where needed and use a two-letter country code. Shared managed fields must be updated in their own personal or company settings.
- Save delivery changes or submit the intended support message once, wait for confirmation and reopen the saved record. A saved support message is confirmation of the message record, not a promise that a shop representative has already responded.
What happens next
You can review your connected PC Shop records and accepted delivery settings. A saved address change does not itself amend an existing order, change its payment state or guarantee a delivery change.
If something goes wrong
An empty list applies to the currently connected shop identity; check the account before assuming orders are missing. If a save is uncertain, use Retry same save before changing the draft. A conflict requires reloading saved settings and reconciling your intended change. For an order or delivery issue, use its support conversation with the order number; never include payment credentials or sign-in codes.
