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Yasa Help

What should I do if I cannot sign in?

Start recovery from the normal Account sign-in page.

Before you start

Know the email address or provider used for the existing account.

What to do

  1. Check that you are using the correct account and service address.
  2. For a password account, use the recovery option shown on Account.
  3. For Google sign-in, check which Google identity is selected and complete the provider verification.
  4. Use only the newest valid recovery message and keep its link private.

What happens next

A successful recovery lets you try the ordinary service sign-in flow again.

If something goes wrong

If no message arrives, check spam and the entered address. If recovery fails, report the time and displayed error; never send the recovery link or code to another person.

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Agent access provides a token for the Hercules projects, Midas workspaces and Nexus services your identity may use. Browser sign-out does not revoke that token.

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