Account
Profile, preferences and sign-in
How do Agent access and SFTP connections relate to Nexus?
Account groups agent and secure-file connections to resources you are permitted to use.
How do I change language, time zone and regional preferences?
Shared preferences control supported interface language and the display of regional information.
How do I connect an agent and manage its Yasa token?
Agent access provides a token for the Hercules projects, Midas workspaces and Nexus services your identity may use. Browser sign-out does not revoke that token.
How do I create and verify a Yasa account?
Create an identity through Yasa Account when you do not already have one. Help articles remain public and do not require registration.
How do I manage companies and billing settings?
Companies and billing keeps business information separate from your personal profile.
How do I manage email preferences?
Email preferences groups the supported email choices for Yasa services.
How do I manage password and Google sign-in?
Use the sign-in and security controls provided by Account for your existing identity.
How do I manage project and team preferences?
Projects and teams connects Account to the Hercules workspaces you may access.
How do I request a copy or removal of personal data?
Privacy and data explains the supported data-request process.
How do I review devices and signed-in sessions?
Devices and sessions shows the Account sessions you can manage.
How do I review PC Shop orders, support and delivery details in Account?
Account's PC Shop section shows the orders and conversations of the connected shop identity, with separate delivery settings. Shared profile and company information remain in their own Account sections.
How do I set up or revoke an SFTP connection?
SFTP connections manages separate file-transfer credentials for the websites and game servers assigned to your identity. A Yasa agent token is a different credential.
How do I sign in to a Yasa service?
Connected services use Account for shared sign-in. A service may still need to establish its own session.
How do I update my shared personal profile?
Account is the shared place for personal profile and security settings.
What should I do if I cannot sign in?
Start recovery from the normal Account sign-in page.
Where do I review my hosting access?
Account shows your invited Nexus access and the hosting settings available to you.
Where do I review payment methods and payment settings?
Account stores private PayPal or bank-transfer details for making or receiving payments. Saving a method does not connect a payment provider or send money; each service retains its own billing history.
Why can I sign in but still not access an app?
Identity, an app session and permission to a workspace are separate.